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Shield Mercantile

Shield Mercantile, a member of the AMPAC Group of Companies

Shield Mercantile

On 8th September 2020, AMPAC Debt Recovery Pty Ltd  (AMPAC) settled the acquisition of Shield Mercantile Pty Ltd.  From the outset, AMPAC’s intention was to maintain Shield as a separate business, but with the financial, technical and administrative support of the broader AMPAC Group.  Shield is  a strong, well-known and trusted brand in the consumer debt recovery market and will maintain its own identity and its way of doing business, and will continue to operate from its premises located in Parramatta and Melbourne CBD.  

Over the years Shield has developed an excellent reputation as the preferred provider of debt recovery services to many major banks and finance companies seeking to recover consumer debt on a contingency basis, or through the sale of debt ledgers.  Most importantly, the team at Shield are strong believers in Quality over Quantity in every aspect of their service. 

The businesses of AMPAC and Shield complement each other in many ways.  This acquisition adds scale and capacity to the AMPAC Group, enabling it to compete more effectively in all segments of the Australian debt recovery market.  AMPAC specialises in the recovery of debt in the business to business (B2B) sector, acting for small, medium and large clients across all segments of industry and commerce including construction, manufacturing, local government, education, wholesale and distribution, business and professional services, insurers (including credit insurers) and strata managers.  Shield specialises in the recovery of first, second and third referral debt in the business to consumer (B2C) market on behalf of financial institutions and has been a leader in this market for nearly 30 years.  In addition to recovering contingent debt, Shield is also the holder of an Australian Credit License which allows it to purchase high volume debt ledgers from banks and other financial institutions.  

The businesses of both AMPAC and Shield are well known for their low staff turnover, long-term client relationships, performance based cultures and a strong emphasis on compliance and customer service as well as industry participation and support.  The acquisition of Shield positions The AMPAC Group to assist both the domestic and international credit communities with a broad range of debt recovery services tailored to suit the precise needs of each client. 

For more information about Shield Mercantile, contact us at shieldmercantile@shieldmerc.com.au or call us on 02 96876111.


How can we help?

The team at Shield Mercantile are here to assist you. Falling behind on your payments can happen to anyone and we are dedicated to helping our customers get on top of their overdue accounts.

Make contact with us as soon as you can. You can do this by email or over the phone. The sooner we understand your individual circumstances, the sooner we can put a plan in place to help reduce your debt.

If your experiencing financial hardship please read here.

You can contact Shield by phone on 02 9687 6111 or by email shieldmercantile@shieldmerc.com.au

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