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Shield Mercantile

Compliance

Our people are our greatest asset.

We maintain a strong compliance culture, with a control framework set to exceed minimum legal requirements.

Regular, documented training is provided to ensure compliance with all state and federal legislation, codes of conduct and industry best practice. This includes The National Credit Code, The Privacy Act and National Privacy Principles, The Trade Practices Act, ASIC and ACCC Debt Collection Guidelines for Collectors and Creditors and The Banking Code of Practice 2020.

Our expertise Covers

Consumer Personal Loans

Consumer credit cards

Automotive finance

Business loans

Business credit cards

Home loans

Overdrawn transaction accounts

Debt purchase

Our clients can be confident that our processes will produce consistently high performance in every aspect of our service.

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Our Accreditations

  • Commercial Agents and Private Inquiry Agents (CAPI) License 409402582
  • Quality endorsed under AS/NZS ISO 9001:2015
  • Australian Credit License 392327

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Shiled Mercantile Logo
  • Commercial Agents and Private Inquiry Agents (CAPI) License 409402582
  • Quality endorsed under AS/NZS ISO 9001:2015
  • Australian Credit License 392327

Parramatta Office

Melbourne Office

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SAI Global Quality
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Shield Mercantile acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

© 2021 Shield Mercantile Pty Ltd.

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