The people at Shield Mercantile are a team of high performing, fully licensed, long term debt collection professionals. We operate from our offices located in Parramatta and Melbourne CBD.
For over 30 years Shield Mercantile has led the consumer debt recovery market in terms of its results, responsiveness, timeliness and the way it takes care of its customers.
If you are a consumer collections professional with a track record of high performance and excellent customer service, we would love to hear from you. We also love hearing from people who are seeking to develop a career in collections. Some of our most successful team members developed their skills and built their career with the guidance and training provided by Shield.
Quality control at Shield is reflected in every aspect of our service. We strive to provide our clients and their customers with the best experience possible. To support this goal, Shield is a Quality Endorsed Company under AS/ANZ ISO 9001:2008.