Click here to view, manage or pay your account.
Click here to arrange a payment plan online.
Have a question? Click here to ask your question.
Request a call back to discuss your account.
Click the link above to pay your account online.
Please quote your Shield Mercantile Reference Number referred to on our correspondence.
You may have received communication from us regarding your account. The simplest way to deal with your account is to login to our portal and see the range of options available to you. If the portal doesn’t answer your questions, or you would like additional support please contact us by Phone, SMS or Email.
The team at Shield Mercantile are here to assist you. Falling behind on your payments can happen to anyone and we are dedicated to helping our customers get on top of their overdue accounts.
If your experiencing financial hardship please read here.